Educational Technology Resource Center (ETRC)

Coronavirus (COVID-19) Update
Due to campus being closed,The Educational Technology Resource Center (ETRC) will be checking/answering emails between 8am- 7pm, Monday thru Thursday until the campus is reopened. Please be patient, as your requests/questions will be answered as soon as possible as we have limited access to all of our resources remotely. Sorry for any inconvenience this may cause.

The Educational Technology Resource Center (ETRC) supports the college curriculum and encourages effective learning by distributing and processing material to support all distance learning education. The ETRC staff provides learning materials and curriculum in a variety of formats, including video, audio, interactive laser disk, DVD and computer assisted programs. These services enhance or supplement Online/Blackboard courses. The center provides computer-based educational services to all Triton College students, faculty, community and staff. The ETRC is Triton's primary computer lab, with current technology and software.

The Educational Technology Resource Center (ETRC)  500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

 $80.00 plus a registration fee of $5.00.

A current semester Triton College photo ID is required for equipment use.

General Information

  • Food and drink are not permitted in the ETRC.
  • Cell phone use is not permitted in the ETRC.

Services

Online HELP Center
Click here to complete the online HELP form if you have questions about online courses.

ETRC Distance Learning Services

Online/Blackboard Courses
The ETRC is the student support center for all Online/Blackboard courses. Services include orientations, online tutorials, tutoring, e-mail, telephone, walk-in and online HELP form.

Click Here for more Online/Blackboard Course Information!

Bay Reservations
Faculty members may reserve a computer bay in the open lab by submitting their requests to Reginia Hughes at reginiahughes@triton.edu or call (708) 465-0300, Ext. 3366. Please include your name and contact information, course number, software needed for class, date of request, start and end time of class and number of students. Please make reservations early, as availability is on a first-come, first-served basis.

Software Requests
Faculty also can request installation of special textbook companion software or supplemental course-related software by contacting I.T. Services. However, please allow ample lead time for the technical staff to complete the installation process before you come in.

Tutoring
Tutors are available through the Academic Success Center.

For more information, please check the tutoring schedule posted at the Help Desk in the ETRC.

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ETRC Rules

Please observe the following:

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Contact Information & Hours

Location: Room A-100
Phone: (708) 456-0300, Ext. 3361 or 3039
Fax: (708) 583-3792
etrchelp@triton.edu

Reginia Hughes
ETRC Manager
Office: A-101
(708) 456-0300, Ext. 3366
reginiahughes@triton.edu

Educational Technology Resource Center Hours

Spring Intersession Hours (Thursday, January 2 to Friday, January 17, 2020)
500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.


Friday: 8:00am - 4:00pm
Saturday: Closed
Sunday: Closed

Spring Semester Hours  (Tuesday, January 21 to Thursday, May 14, 2020)
Monday - Thursday: 8 a.m. to 8 p.m.
Friday: 8 a.m. to 4 p.m.
Saturday: Closed (Services available in Library)
Sunday: Closed

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